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14 Contractor KPIs Every Procurement
Leader Needs to Know
How do you ensure your external workforce is rowing in the same direction to meet your organizational goals? Create metrics to objectively measure contractor performance for your most critical project demands.
To implement well-defined metrics, break them down into essential building blocks that, used together, facilitate holistic vendor relationship management:
• Spend Management
• Compliance
• Safety
• Communication
• Environmental, Social & Governance (ESG)
• Process Efficiency
• Quality
We put together an ebook with formulas to help you achieve a unified goal across the entire organization.
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